Privacy Policy
At BrightSpark Hire Consultancy Solutions, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you enroll in training programs, apply for jobs, or use our recruitment platform.
1. Information We Collect
- Personal details such as name, email, phone number, and location.
- Training enrollment details (course selection, attendance, and certification progress).
- Job application history, CV/resume, and professional experience.
- Payment details for training program fees (processed securely via third-party providers).
- Device and usage information for improving site functionality and support.
2. How We Use Your Information
- To enroll you in training programs and issue certifications.
- To connect candidates with verified hospitality employers.
- To provide ongoing career support, mentorship, and interview preparation.
- To process payments, issue receipts, and handle refund requests (as per our Job Guarantee policy).
- To send important updates about training schedules, job placements, and opportunities.
3. Data Sharing
We share information only with trusted employers, training partners, and service providers for the purpose of recruitment, certification, and career placement. We never sell or misuse your data for unrelated third-party marketing.
4. Data Security
We use encryption, secure servers, and access controls to protect your personal data. While we take all reasonable measures, no digital system is 100% risk-free. You acknowledge and accept potential risks associated with online data transfer.
5. Cookies & Tracking
Our website uses cookies to enhance user experience, remember your preferences, and analyze site performance. You can disable cookies in your browser, but some features may not function properly without them.
6. Your Rights
- Request access to the data we hold about you.
- Update or correct your personal information.
- Request deletion of your account and data, subject to training or placement obligations.
- Opt-out of marketing communications at any time.
- Request a copy of your stored data (as per GDPR and Indian IT laws).
7. International Users
As we operate in both the UK and India, your data may be securely processed and stored across these regions, in compliance with applicable data protection regulations.
8. Data Retention
We retain your personal data only as long as necessary to provide services such as training records, certifications, and job placement history. After completion, data may be archived securely for compliance purposes.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new services, legal requirements, or improved practices. Any changes will be posted on this page with a revised date. Continued use of our services means you accept the updated policy.
Last Updated: August 2025