Privacy Policy

At BrightSpark Hire Consultancy Solutions, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you enroll in training programs, apply for jobs, or use our recruitment platform.

1. Information We Collect

Personal details such as name, email, phone number, and location.
Training enrollment details (course selection, attendance, and certification progress).
Job application history, CV/resume, and professional experience.
Payment details for training program fees (processed securely via third-party providers).
Device and usage information for improving site functionality and support.

2. How We Use Your Information

To enroll you in training programs and issue certifications.
To connect candidates with verified hospitality employers.
To provide ongoing career support, mentorship, and interview preparation.
To process payments, issue receipts, and handle refund requests (as per our Job Guarantee policy).
To send important updates about training schedules, job placements, and opportunities.

3. Data Sharing

We share information only with trusted employers, training partners, and service providers for the purpose of recruitment, certification, and career placement. We never sell or misuse your data for unrelated third-party marketing.

4. Data Security

We use encryption, secure servers, and access controls to protect your personal data. While we take all reasonable measures, no digital system is 100% risk-free. You acknowledge and accept potential risks associated with online data transfer.

5. Cookies & Tracking

Our website does not currently use tracking, advertising, or analytics cookies. Only cookies strictly necessary for core site functionality may be used, if any. If this changes in the future, we will update this policy and request your consent where required.

6. Your Rights

Request access to, or a copy of, the data we hold about you, in line with GDPR and applicable Indian data protection law.
Update or correct your personal information.
Request deletion of your account and data, subject to training or placement obligations.
Opt-out of marketing communications at any time.

7. International Users

As we operate in both the UK and India, your data may be securely processed and stored across these regions, in compliance with applicable data protection regulations.

8. Data Retention

We retain your personal data only as long as necessary to provide services such as training records, certifications, and job placement history. After completion, data may be archived securely for compliance purposes.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new services, legal requirements, or improved practices. Any changes will be posted on this page with a revised date. Continued use of our services means you accept the updated policy.

Last updated: August 2026